The Decision Nobody Was Hired to Make
Every premium brand has a standard for how their product is made. Almost none have one for what happens when it breaks. That decision lands on store staff who weren't hired to assess production fau...
We’re doubling down on brand partnerships, because repair only truly scales when brands lead. Here’s why we’re closing our B2C portal and focusing on brand-led repair journeys.
MENDED and Fabienne Chapot explore repair and DPP
MENDED and Amsterdam-founded womenswear label Fabienne Chapot are launching a spring 2026 pilot that turns post-purchase repair into a premium brand benefit. Fabienne Chapot customers can book repa...
Repair as a Trojan horse for customer loyalty
MENDED turns a broken item into a powerful loyalty moment. When founder Agnes Weber couldn’t get her favorite jeans repaired under warranty, she built a platform that helps brands like ARMEDANGELS,...
Repair Is a Crowd Magnet – When Done Right
Let's explore how smart brands are turning repair into a foot traffic magnet, a sales driver, and a source of online buzz. Forget the dusty sewing corner. This is repair reimagined. From live denim...
How We Make Repair the New Standard
Throwing away your favorite pants or sweater always stings. Especially when the rest still fits perfectly. That frustration sparked the idea behind MENDED. When founder Agnes Weber was told her tor...
